Frequently Asked Questions

Answers for creating, editing, branding, tracking, and managing dynamic QR campaigns with CreateQR.

Popular questions

Getting Started

How do I create a dynamic QR code?

Choose a QR type, add your destination or content, customize the design, then download the QR code for print or digital use.
Editing and Tracking

Can I edit a QR code after launch?

Yes. You can update destinations, files, menus, offers, and pages behind a dynamic QR code without replacing the printed or shared code.
Branding and Print

Can I add my brand colors and logo?

Yes. You can customize colors, frames, shapes, corners, logos, and page styling while keeping the QR code easy to scan.
QR Types and Content

Which QR types are supported?

CreateQR supports dynamic QR types for links, PDFs, images, profile cards, multiple links, social pages, menus, feedback, events, coupons, playlists, MP3 pages, business pages, and other managed scan journeys. Static QR codes are currently available for WiFi and crypto wallet payloads.
Getting Started Editing and Tracking Branding and Print QR Types and Content Teams, API, and Workflow Billing and Account Help Security, Support, and Troubleshooting

Getting Started

Choose a QR type, add your destination or content, customize the design, then download the QR code for print or digital use.

An account lets you save QR codes, update destinations, monitor scans, and manage campaigns from your dashboard.

Start with the action you want after the scan: website, PDF, menu, business page, feedback, event, coupon, app, or multiple links.

Editing and Tracking

Yes. You can update destinations, files, menus, offers, and pages behind a dynamic QR code without replacing the printed or shared code.

CreateQR shows scan activity such as time, city, device, and campaign context so you can understand performance.

Yes. Organize QR codes by campaign, placement, product, or location, then use scan data to see what performs best.

Branding and Print

Yes. You can customize colors, frames, shapes, corners, logos, and page styling while keeping the QR code easy to scan.

Yes. Many QR types include mobile-first scan pages for menus, PDFs, business pages, feedback, events, coupons, links, and more.

Test the QR code on multiple devices, keep strong contrast, preserve the quiet zone, and use a size that matches the viewing distance.

QR Types and Content

CreateQR supports dynamic QR types for links, PDFs, images, profile cards, multiple links, social pages, menus, feedback, events, coupons, playlists, MP3 pages, business pages, and other managed scan journeys. Static QR codes are currently available for WiFi and crypto wallet payloads.

Dynamic QR codes route through managed links, so you can update destinations, manage hosted pages, and track scans. Static QR codes store fixed payloads directly in the code and are currently used for WiFi and crypto wallet QR codes.

No. Full scan analytics are part of dynamic tracking flows. Static WiFi and crypto wallet QR codes store fixed data and do not include managed scan analytics.

CreateQR supports contact and communication-oriented QR experiences through managed dynamic pages and actions where available. Static utility QR codes are limited to WiFi and crypto wallet payloads.

Teams, API, and Workflow

Yes. API functionality is available on Business plans and currently supports create, list, and delete workflows. Use it for dynamic QR creation and supported static WiFi or crypto wallet payloads according to the API documentation.

Yes. Team workflows help multiple people create, update, organize, and monitor QR campaigns in one place.

Yes. Use folders and naming conventions to group QR codes by campaign, client, location, product, project, or use case.

Billing and Account Help

Contact support with your account email and the billing question you need help with.

Billing documents are handled through the account billing area. Contact support if you need help finding a document.

Sign in to your dashboard to manage saved QR codes, profile details, billing information, team access, and support requests.

Security, Support, and Troubleshooting

CreateQR uses account-based access controls and secure infrastructure to manage saved QR codes, destinations, analytics, and billing references.

Start with the FAQ for dynamic QR creation, editing, tracking, branding, teams, API access, billing help, and troubleshooting. If you still need help, use the Contact page and include your QR link or account email.

Use high-contrast colors, enough quiet zone, and print-friendly sizes. Avoid excessive logo coverage and test on multiple devices before launch.

Still have questions?

If your use case is technical, campaign-specific, or time-sensitive, send us a message and we will help you choose the right next step.

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